Desktop as a Service (DaaS) is the delivery of a virtual desktop offered as a hosted service by a service provider. DaaS has the potential to radically change the way desktops are purchased and managed. However, as is typical with disruptive technologies, there is a good deal of confusion about DaaS. This capability assessment framework covers how businesses can deliver high-performing desktops to users on any device in minutes, easing IT management burdens and reducing the total cost of desktop ownership, by consuming virtual desktops as a cloud-hosted service.
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